Privacy Policy | Toccata

Introduction

Toccata Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites and products.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

Account information (name, email address, password)
Profile information (company name, location, preferences)
Payment information (processed securely through third-party providers)
Communications (emails, support requests, feedback)
Content you create (journal entries, farm data, availability lists)

Information Collected Automatically

When you use our services, we automatically collect:

Device information (browser type, operating system, device identifiers)
Usage data (pages visited, features used, time spent)
Log data (IP address, access times, referring URLs)
Sensor data (for CabinPulse hardware products)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents
Personalize and improve your experience

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets
With your consent: When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information
Export your data in a portable format
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features of our services may not function properly without them.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Toccata Inc.
350 103rd St E #104
Saskatoon, SK S7N 1Z1
[email protected]